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Linda Kester

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Treasure-Hunting for Vendors


As Printed in THE MONITOR

I had climbed halfway up Mount Mansfield in Vermont, elevation 4,393 feet, and already my heart was starting to beat faster.  I was almost in the clouds, the wind was whipping, and I could feel the temperature dropping with each step.

 

But as much as I looked forward to reaching the summit, catching my breath, enjoying what promised to be a fantastic view, and taking personal satisfaction in meeting this challenge, I was also excited about my first chance to participate in the new sport of Geocaching.

 

Geocaching is like a treasure hunt that uses a Global Positioning System (GPS) receiver, the internet and your powers of observation.  A player logs on to www.geocaching.com, looks for caches (pronounced cash) writes down the satellite coordinates and then ventures out to find the hidden treasure.

 

On Mount Mansfield I was looking for a cache hidden by my friend.  She hid a $5.00 bill in a fake hollowed out pinecone.  Very tricky!  After finally locating the cache I took the $5.00 bill and left a $5 gift certificate to McDonald’s for our next friend to find.

 

After I stored my new-found wealth in my backpack and resumed my trek to summit Mount Mansfield, I began to think of how similar geocaching is to hunting for vendors.  (I am a professional leasing consultant after all, and my mind is never far from leasing sales.)

 

Prospecting to me is like hunting for buried treasure.  We are searching for a vendor with whom we can establish a win-win relationship.  It is so satisfying to hunt and find a vendor who appreciates the value of leasing, and who looks to us to enhance his business.  In the best case scenario we find the vendor, take an application and give the vendor cash for his equipment.

 

This is very comparable to geocaching.   When you geocache you are searching for a cache that holds something of value, and when you locate the cache you take something and leave something.  You can take a trinket from the hidden treasure, and you should leave something of equal value.

 

Wouldn’t it be nice if you could just go to a web site, get the satellite coordinates for a deal, then just find the deal?  How many reps would be shopping for GPS systems right now if prospecting were that easy?

 

In reality how much different is geocaching from prospecting?  You go on the internet, find a vendor, qualify him, and ask questions to see if you have a match.

 

Most sales people dislike prospecting and put it off as long as possible.  But if they change the way they look at prospecting and see it as a potential treasure hunt rather than an exercise in rejection they could increase their chances of success.

 

In geocaching, the GPS receiver is a giant feedback mechanism that lets you know if you are on track or not.  When prospecting, as you question the prospective client and consider his answers, your emotions are a feedback mechanism that lets you know whether you are on track or not.  Instead of worrying about being rejected, display to the vendor enthusiasm, eagerness, and positive expectations.  Make prospecting a game:  visualize yourself finding the prospective vendor, giving the vendor your ideas on how you can improve his business, and departing from the vendor with his signed vendor agreement.

 

While you are meeting with the vendor, you can tell him about geocaching.  This might raise your energy level and the vendor’s energy level.  Put the fun back into your job and make it an adventure.

 

At your next sales meeting, discuss geocaching.  Come up with some fun terminology that changes they way your sales force looks at prospecting.

 

For example, here are some geocaching terms that could apply to leasing:

 

 

Word

Geocache Definition

Leasing Sales Definition

Muggles

People you encounter on the trail who aren’t geocachers; from the Harry Potter stories.

Vendors who do not recommend a leasing company.  They do not see the magic potential of increased sales!

Spoiler

Information that might give away the location of a  cache.

The credit guy who declined your deal.

Triangulation

Using a map and a compass to determine your current location.

Calling on the sales manger, sales rep, and VP of sales in the same company to create a constant swarming offense.

Evergreen

A tree that may hold a hollowed out pinecone that hides a cache.

A clause that says you can continue to call on a vendor even when he says he is happy with his current leasing company.

Hell or High Water

Determination geocachers feel about finding the treasure.

Determination leasing sales reps feel about finding their “retirement” vendor.

 

Geocaching is like solving a good puzzle.  So, I am challenging all the readers of The Monitor to solve a good puzzle.  I have hidden a copy of my new book 366 Marketing Tips for Leasing Sales Professionals in Washington Crossing State Park in New Jersey.  Coordinates: Elevation 161 ft. N 40 18.256 W 074 51.611.  When a lucky leasing geocacher finds it, email me and I’ll post your adventure on my web site.

 

Regard prospecting like solving a good puzzle—when you solve the puzzle and land the vendor you can glow in your sense of accomplishment.  I was glowing when I summited Mount Mansfield, just as I was glowing when I landed my best vendor.  Have fun with leasing and make yourself glow!

 


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Linda P. Kester
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