I
had climbed halfway up Mount Mansfield in Vermont, elevation 4,393 feet, and already my heart
was starting to beat faster. I was
almost in the clouds, the wind was whipping, and I could feel the temperature
dropping with each step.
But
as much as I looked forward to reaching the summit, catching my breath,
enjoying what promised to be a fantastic view, and taking personal satisfaction
in meeting this challenge, I was also excited about my first chance to
participate in the new sport of Geocaching.
Geocaching
is like a treasure hunt that uses a Global Positioning System (GPS) receiver,
the internet and your powers of observation.
A player logs on to www.geocaching.com,
looks for caches (pronounced cash) writes down the satellite coordinates and
then ventures out to find the hidden treasure.
On
Mount
Mansfield I was looking for a cache hidden by my friend. She hid a $5.00 bill in a fake hollowed out
pinecone. Very tricky! After finally locating the cache I took the
$5.00 bill and left a $5 gift certificate to McDonald’s for our next friend to
find.
After
I stored my new-found wealth in my backpack and resumed my trek to summit Mount Mansfield, I began to think of how
similar geocaching is to hunting for vendors.
(I am a professional leasing consultant after all, and my mind is never
far from leasing sales.)
Prospecting
to me is like hunting for buried treasure.
We are searching for a vendor with whom we can establish a win-win
relationship. It is so satisfying to
hunt and find a vendor who appreciates the value of leasing, and who looks to
us to enhance his business. In the best
case scenario we find the vendor, take an application and give the vendor cash
for his equipment.
This
is very comparable to geocaching. When
you geocache you are searching for a cache that holds something of value, and
when you locate the cache you take something and leave something. You can take a trinket from the hidden treasure,
and you should leave something of equal value.
Wouldn’t
it be nice if you could just go to a web site, get the satellite coordinates
for a deal, then just find the deal? How
many reps would be shopping for GPS systems right now if prospecting were that
easy?
In
reality how much different is geocaching from prospecting? You go on the internet, find a vendor,
qualify him, and ask questions to see if you have a match.
Most
sales people dislike prospecting and put it off as long as possible. But if they change the way they look at
prospecting and see it as a potential treasure hunt rather than an exercise in
rejection they could increase their chances of success.
In
geocaching, the GPS receiver is a giant feedback mechanism that lets you know
if you are on track or not. When
prospecting, as you question the prospective client and consider his answers,
your emotions are a feedback mechanism that lets you know whether you are on
track or not. Instead of worrying about
being rejected, display to the vendor enthusiasm, eagerness, and positive
expectations. Make prospecting a
game: visualize yourself finding the
prospective vendor, giving the vendor your ideas on how you can improve his
business, and departing from the vendor with his signed vendor agreement.
While
you are meeting with the vendor, you can tell him about geocaching. This might raise your energy level and the vendor’s
energy level. Put the fun back into your
job and make it an adventure.
At
your next sales meeting, discuss geocaching.
Come up with some fun terminology that changes they way your sales force
looks at prospecting.
For
example, here are some geocaching terms that could apply to leasing:
|
Word
|
Geocache
Definition
|
Leasing
Sales Definition
|
|
Muggles
|
People
you encounter on the trail who aren’t geocachers; from the Harry Potter
stories.
|
Vendors
who do not recommend a leasing company.
They do not see the magic potential of increased sales!
|
|
Spoiler
|
Information
that might give away the location of a cache.
|
The
credit guy who declined your deal.
|
|
Triangulation
|
Using
a map and a compass to determine your current location.
|
Calling
on the sales manger, sales rep, and VP of sales in the same company to create
a constant swarming offense.
|
|
Evergreen
|
A
tree that may hold a hollowed out pinecone that hides a cache.
|
A
clause that says you can continue to call on a vendor even when he says he is
happy with his current leasing company.
|
|
Hell
or High Water
|
Determination
geocachers feel about finding the treasure.
|
Determination
leasing sales reps feel about finding their “retirement” vendor.
|
Geocaching
is like solving a good puzzle. So, I am
challenging all the readers of The
Monitor to solve a good puzzle. I
have hidden a copy of my new book 366 Marketing Tips for Leasing Sales Professionals in Washington Crossing State Park in New Jersey. Coordinates: Elevation 161 ft. N 40 18.256 W 074 51.611. When a lucky leasing geocacher finds it,
email me and I’ll post your adventure on my web site.
Regard
prospecting like solving a good puzzle—when you solve the puzzle and land the
vendor you can glow in your sense of accomplishment. I was glowing when I summited Mount Mansfield, just as I was glowing
when I landed my best vendor. Have fun
with leasing and make yourself glow!